Delivery Information
At Airsoft Army, we ensure your order is delivered quickly, safely, and reliably. Below you will find all the details about our delivery processes.
Shipping Methods and Costs
- Standard Delivery: We partner with reputable carriers such as PostNL, DHL, or DPD to deliver your order as quickly as possible.
- Shipping Costs:
- Within the Netherlands: €6.59. Free shipping for orders over €250.
- Belgium/Germany: €9.
- Other countries: Costs available upon request.
Delivery Times
- Processing Time: Orders placed on business days before 16:00 are processed the same day.
- Estimated Delivery Times:
- Netherlands: 1-3 business days.
- Belgium/Germany: 2-5 business days.
- Other countries: 5-10 business days.
- Note: Delays may occur during holidays or busy periods.
Track & Trace
After your order is shipped, you will receive a confirmation email with a Track & Trace code. Use this code to easily track your order. Haven’t received the email? Check your spam folder or contact us.
Not Home During Delivery?
If you’re not home during delivery, the carrier will leave a notice. You can pick up your order at a local pickup point or schedule a redelivery via the carrier's platform.
Special Notes
- Age Verification: When delivering Airsoft weapons, we require a valid ID to confirm you meet the legal minimum age. Additionally, you must present a valid NABV pass (Dutch Airsoft Association) as per Dutch law.
- Damage During Transport: Check your order immediately upon receipt. Report any damage within 24 hours via info@airsoftarmy.nl or 0855600069, so we can resolve the issue promptly.
International Shipping
We ship worldwide, but it is your responsibility to comply with your country’s import regulations and laws. Airsoft Army is not responsible for customs fees, confiscations, or other border issues.
Questions or Need Help?
Our customer service team is here for you! Contact us via:
- Email: info@airsoftarmy.nl
- Phone: 0855600069
Airsoft Army – We deliver the action to your doorstep!